Introducing The Axis Five Star Guarantee

We understand that investing in property can create uncertainty and possible risks. At Axis we believe in providing as much peace of mind and security as possible for our clients. Therefore we offer a market-leading guarantee that covers most of our property investment opportunities.

Just compare the security and trust you can have in working with Axis with this guarantee in place. We are confident that you won't find anything to match this.

In offering the Five Star Guarantee Axis takes considerable risks, but in the spirit of building a strong relationship built on trust and confidence we are willing to stand behind the quality of the deals we offer, and the process through which your purchase is completed.

Here are the FIVE Axis Guarantees:

Guarantee One  - The Cooling Off Period

Once you have signed and returned the reservation form and paid your fees you have a 'cooling off' period of 48 hours to change your mind. We don't want your money unless you are completely happy to proceed.

Guarantee Two - Money Safe In Client Account

Axis has a separate client account into which all fees are paid. Reservation fees are normally forwarded to the vendor, but Axis fees remain segregated from normal funds until specific criteria are met which are pre-agreed with you.

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Guarantee Three - Your Fees Refunded

There are specific instances where Axis will refund its fees. No question, no quibble. Great comfort for you in the event that something goes wrong with the transaction.

Your Axis fees will be refunded within 30 working days if...

1. If the property is withdrawn from sale by vendor
2. If there is a material defect in property title
3. If there is a structural defect on survey that makes the property unmortgageable

Guarantee Four - Achieve The Rent You Anticipate

Where you take possession of a property that is empty and needs a tenant, Axis provides powerful guarantees that substantially reduce the risk of not renting the property or not achieving the expected rent.

Firstly, if the property is not let out within 60 days of being ready for occupation, Axis will pay the mortgage until it is!

Secondly, if the property fails to achieve a rental within 10% of that expected, Axis will pay the difference between the gross rent you achieve and 90% of the rent anticipated, for up to 12 months. 

Guarantee Five - Due Diligence

Axis guarantees that every property offered for sale will have passed Axis' internal due diligence checklists in five major areas:

• Market price
• Rental yield
• Location
• Condition
• Finance

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Terms and Conditions of Guarantees

Axis needs to find a balance between providing genuine value in the guarantees and not being taken advantage of by investors who don't act in the most honest way. Therefore all guarantees are subject to these terms and conditions. Should any term or condition be breached all Guarantees will be void.

'Axis' refers to Actium Property Ltd t/a Axis Property Investment or any other group companies.

Investors are required to agree to the Client Engagement Agreement prior to doing business with Axis. Your failure to comply with any part of the CEA renders the Guarantees null and void.

These guarantees are only applicable to properties where specific mention is made of the Guarantee in the Decision Pack. They are not usually valid for Off Plan properties or USA properties.

Reservation and finders' fees must be paid on time by bank transfer, and reservation forms also returned within the prescribed timescale.

If a refund is due, the following process will be followed: 1) The Client will completeand return a Refund Request Form (RRF) to Axis. 2) On receipt of this form, including the Client's bank details, Axis shall process the refund and obtain Director level authorisation for payment. 3) The refund will be scheduled by Axisand will normally be made within 30 working days. However, the client accepts that, at their discretion, Axis may delay payment of the refund to a maximum of 60 working days.

You must use our designated Mortgage Broker and a lender that they advise. The broker is independent and represents your interests.

You must use our designated Solicitor(s) for conveyancing.

You must use the designated Letting Agent recommended by Axis to benefit from the guarantees related to rental.

The guarantee is applicable to the finders fee paid to Axis and not to other costs involved in the buying process including, but not limited to, valuation fees, reservation fees and any other costs or expenses, regardless of whether they are paid via Axis or directly.

The rental guarantee is only applicable to the first time that the property is let out.

You must accept a suitable tenant as proposed by the Agent. This includes tenants who are or would be claiming LHA. In the event you reject a suitable tenant this guarantee is void.

"Let out" referred to in the guarantee means the Agent confirms they have requested a tenancy which is confirmed by the Agent, not when they move in.

If the 60 day guarantee period includes a bank holiday, the guarantee is extended to 70 days from the ''ready to occupy" date.

Axis do not guarantee against a tenant failing referencing because the Agent may stop marketing the property whilst referencing takes place. Failure to pass referencing invalidates the guarantee.

It is critical that you are contactable during the letting process as any absence or lack of response for more than two days renders the guarantees void.

The rental value can change over time and it is the investors responsibility to consider this market risk. If a property is ready for letting more than 90 days after the deal is first issued by Axis the rental guarantee will either be void or Axis will adjust the market rental.

The property must be in a tenantable condition for the guarantee to be valid. This means that the property has flooring, window treatments, light fittings, white goods and furniture if requested by the tenant or recommended by the letting agent. It also means that snagging is completed. The 60 day period starts from when everything is ready for a tenant to occupy.

If at any time it is felt that you have compromised the ability of the property to let out the guarantee will be void.

Guarantees may be withdrawn or amended without notice. Guarantees already in existence will remain valid.

The maximum payment under any aspect of the guarantee is limited to the value of the finder's fee paid excluding VAT and any part of the fee paid as third party commission.

E&OE

Where Next?

Get your Questions answered; call us on 01273 447 300 or contact us here

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